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- What kind of computer knowledge is needed to set up a store?
None. No special knowledge is required. If you know how to type in word or surf the web, you can set up a store with us.
- How soon can I get my own online store up and running?
Your online store can be up and running within 10 minutes. Adding products may take a little longer if you have many different products but you can be selling in only a few minutes.
- Can I use my own domain name like www.my-flower-store.com?
YES. You can use your own domain name.
- Will you purchase a domain name for me, if I do not have one ?
YES.
- Can I modify details on products or categories ?
YES. It is as easy as typing a word document.
- Will my store be secure ?
Yes it is 100% secure. You can use PayPal, Google Checkout, QuickBooks Merchant Services (QBMS), Authorize.net and others. Security is guaranteed.
- What are the payment modes you provide ?
We offer a wide variety of payment options like internet banking, credit card, PayPal as well as demand draft or even checks.
- Which payment gateways is your site compatible with ?
You can choose any payment gateway that is of convenience to you and we will then proceed to integrate it with our interfaces.Currently we provide the following payment gateways:Google Checkout, ABC Payments, Authorize.net, PayPal, WorldPay, as well as UTI.
- Can I import details from my eBay account into my Store ?
YES. Your eStore will be completely independent of your eBay account but you have the ability to import all that you need to.
- Is there a discount for eBay Power Sellers ?
YES. Three months are completely free of cost.
- How do I get more traffic to my store ?
We help you do it. AS part of the package we generate a site map and add meta tags to your pages to increase your traffic from search engines.
- Can I change my store once it is set up ?
YES. You can easily make changes to your eStore using the admin tools.
- I am technically challenged – What help will you give me ?
Setting up your store is very easy but if you have difficulties we provide online and telephonic back up and support at every step of the way.
- Do you provide backups of my database and other data/content ?
You can provide your own off line back up but for small extra annual fee we will provide unlimited back up.
- Can I upload many products into my store at one time ?
Yes you can. It is a simple process that takes only a few seconds.
- Can I have more than one image for my products ?
You can easily add multiple images to a single product.
- Can I use my existing email address ?
YES.
- Are there any Setup or Transaction Fees ?
No. We do nott charge a fee to get your store going and we do not take a cut of your sales.
- Is special pricing available for Non-Profits ?
YES. 50% discount is available for NGOs / non-profits.
- What if I want to cancel ?
YES. Full satisfaction guaranteed. If at any time you want to cancel, we will refund your unused full months’ balance.
- More questions ?
Please feel free to Contact Us. We will be happy to answer all your questions to your satisfaction.
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